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Frequently Asked Questions

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Does the quality control of your company’s products reach the internationally recognized level?

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How to mix and match ceramics with different colors and patterns?

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How to place an order?

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What should I pay attention to when the products are ready to be picked up?

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How can I obtain the details of the products? (E.g. brochures and samples) and the pricing lists?

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Does the quality control of your company’s products reach the internationally recognized level?
 

We have launched the international quality control standard, ISO9001, and strictly applied this standard in every production process. We have successfully obtained the national test, yet the best fit for the Grade A standard of GB-6566-2001. After all, we are able to sell out products on the ground everywhere in the world.

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How to mix and match ceramics with different colors and patterns?
 

Customers with different sensitivity towards light and colors and subjective preferences can choose from various ceramics, ranging from casual to formal, which can suit our customers’ preferences perfectly. Regarding to the matching of different ceramics, on one hand our customers can design the combination according to their environment; on the other hand, we are the most willing to offer our customers professional advices so as to enhance the quality of every decoration.

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How to place an order?
 

You have to calculate the sizes and qualities of every order. For every surface you are advised to place one order yet the same models of ceramics. Deficiencies of 3-5% of the actual area should be allowed each time so as to minimize the color deviation.

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What should I pay attention to when the products are ready to be picked up?
 

You have to pay attention to:

  1. Sizes stated on the invoice

  2. Check out if the color of the real products are consistent to the number stated in the invoice

  3. Check out if the quantity, quality and models are the same as stating in the invoice.

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How can I obtain the details of the products? (E.g. brochures and samples) and the pricing lists?


You can send a request by fax (852) 27810031 or message box in our website. We will process your request as quicker as we can. For overseas clients, we can mail or fax related information. Plus, samples can be obtained by clients if request.

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Product: Floor Tiles, Interior Wall Tiles, Exterior Wall Tiles

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